Privacy policy
This policy explains how The Muncherz HQ Pty Ltd (ABN 37 699 983 821) handles personal information, in line with the Australian Privacy Principles. Questions? Email info@themuncherzhq.com.au or write to us at Unit 7/33 Elizabeth St, Wetherill Park NSW 2164.
What we collect
- Details you give us when you enquire, book a call, apply for the workshop or buy from us: your name, phone, email, business name, suburb and what you're asking about.
- Notes from calls and messages with us, so we can follow up properly.
- How you use this website: pages visited, the device and browser, and how you found us, collected through cookies and similar tools.
Why we collect it
- To answer your enquiry, book your call and run your workshop place.
- To supply products and support you after you buy or train with us.
- To send you information you've asked for. You can opt out of marketing emails and texts at any time.
- To understand what's working on our website and in our advertising.
Who we share it with
We don't sell your information. We share it only with the services we use to run the business, such as our customer management and booking system, email and SMS tools, website analytics and advertising platforms, and payment providers. Some of these services store data outside Australia, including in the United States. Where we list a certified installer on this site, we only do it with that installer's written consent.
Cookies, analytics and maps
This website may use cookies from tools such as Google Analytics, Google Ads and Meta to measure visits and the results of our ads. The map on our visit page is provided by Google Maps. You can block or delete cookies in your browser settings.
Keeping it safe, and your rights
We take reasonable steps to protect your information and keep it accurate. You can ask to see or correct the information we hold about you by emailing info@themuncherzhq.com.au. If you're unhappy with how we've handled your information, contact us first. If it isn't resolved, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy as the business changes. The latest version is always on this page. Back to the home page, or see the spray resin workshop.